Call recording
Listen to any call, from anywhere and on any device, in a simple web interface.
Asterisk VoIP PBX
VoIP phone systems for businesses
We install, configure and secure Asterisk VoIP phone systems, so you can handle your customers' calls professionally.
We build the system from scratch or improve the one you already have. It works with analog, ISDN or VoIP phones, and also directly on a PC or smartphone, over the internet.
What we do
Installation, maintenance and security for your Asterisk PBX
Asterisk is an advanced phone system that we use to build custom communication solutions.
- New Asterisk VoIP systems, or improvements to the ones you have
- Maintenance, new features and changes to the dial plan
- Protection against cyberattacks, and active monitoring
- Recovering and re-securing compromised phone systems
- IVR menus (the voice menu with options) in Romanian and English, with a mixed studio voice
- Add-ons: fax to email, call recording, web CDR (detailed call reports) and an API for integration with other software
- SMS gateway: web-to-SMS and SMS-to-email
Do you also run an online store? You can get an SMS alert for every new order.
Features
What a VoIP phone system can do
The features that help you handle your customers' calls.
Calls on hold
Callers wait in an orderly queue and listen to music until someone answers.
CRM integration
The caller's number goes automatically into your CRM or the restaurant's POS software, so you can identify the customer quickly.
Call transfer
Redirect calls manually or automatically, internally or externally, to a landline or a mobile.
Missed calls
You can get SMS notifications for missed calls, and you see them on your phone as well as in the web interface.
Voicemail
Customers who can't wait leave a voice message that you can listen to later.
Benefits
Why does your business need a phone system?
No more busy signal
The system takes several calls at once, so you don't lose important customers to a busy line.
You know who's calling
We link calls to your database, so you can greet callers personally: “Hello, Cristi, welcome back!”
Every call recorded
Round-the-clock call recording helps you clear up unclear situations and stay in control of your business.
Virtual receptionist
Automated messages outside business hours and on public holidays, for a professional image.
Interactive menu
Customers go straight to the right department, quickly find out what they need, sort out billing or talk to an operator.
FAQ
Questions about Asterisk phone systems
Tell us how you handle calls today and we'll suggest the right solution.
What is an Asterisk VoIP phone system?
Asterisk is an advanced phone system. It works with analog, ISDN or VoIP phones and can be used directly on a PC or smartphone, over your internet connection.
Can you work on the phone system I already have?
Yes. We improve existing Asterisk systems: we maintain them, add new features and change the dial plan.
My phone system was attacked. Can you help?
Yes. We recover and re-secure compromised systems, and we can monitor them actively. For the rest of your infrastructure, an IT audit shows where the vulnerabilities are.
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All services Other IT services
IT audit
We check your workstations, servers and network and find the vulnerabilities.
IT consulting
We analyze your IT infrastructure and recommend suitable solutions and cost plans.
IT support
Remote IT support, emergency on-site visits and regular maintenance.
IT outsourcing
A complete IT department, with contractual responsibility, without the cost of an in-house team.
Backup solutions
Automatic backup to a NAS or server, RAID arrays or the cloud, tailored to your data and budget.
SMS alerts
An SMS for every new order, plus stock alerts for your WooCommerce store.
Structured cabling
We design, install and manage office networks in Bucharest and the surrounding area.
